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Hawaiian Airlines Is Most On-Time U.S. Airline in May

Jul 09, 2014 3:00 pm

Skift Take

Operating largely in an island paradise has its advantages on on-time arrivals and departures.

— Jason Clampet

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Report: Social Media Customer Service in the Travel Industry

Daniel Betts  / Flickr

A Hawaiian Airlines Boeing 717 sits at Kahului Airport. Daniel Betts / Flickr


Here are the government’s rankings of the leading airlines and their on-time performance in May. Some airlines, including Spirit and Allegiant, are not included because they operate fewer flights. The federal government counts a flight as on-time if it arrives within 14 minutes of schedule.

1. Hawaiian Airlines, 93.2 percent

2. Alaska Airlines, 89.7 percent

3. Delta Air Lines, 84.4 percent

4. AirTran Airways, 83.9 percent

5. US Airways, 82.1 percent

6. Virgin America, 81.8 percent

7. SkyWest, 78.7 percent

8. JetBlue Airways, 77.3 percent

9. American Airlines, 76.8 percent

10. United Airlines, 76.4 percent

11. Frontier Airlines, 73.4 percent

12. Southwest Airlines, 71.8 percent

13. Envoy, 71.4 percent

14. ExpressJet, 70.3 percent

Total for all reporting airlines: 76.9 percent

Notes:

  • Southwest and AirTran are owned by Southwest Airlines Co.
  • American, US Airways and Envoy are owned by American Airlines Group Inc.
  • Envoy was formerly American Eagle

Source: U.S. Department of Transportation

The report can be found at: http://1.usa.gov/1qVNVeG

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