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What matters is what your core customers think about you. These nine travel brands stay true to their core.
A new survey released today by J.D. Power and Associates lists America’s Consumer Champions, nine travel companies that do their jobs so well, they’ve earned peoples’ choice-style awards from thousands of business and leisure travelers.
And the winners are:
Hotel companies: The Ritz-Carlton, Four Seasons, Homewood Suites, Drury Hotels and Staybridge Suites
Airlines: Southwest and JetBlue
Car rental companies: Enterprise and National
The winning companies all have certain qualities in common that make them popular with consumers and with their own employees, according to the J.D. Power survey.