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U.S. DOT Fails to Issue Rules Protecting Musical Instruments from Airlines

Feb 14, 2014 3:11 pm

Skift Take

Although it’s surprising that individual airlines haven’t done more to protect flyers’ instruments (and pets), it’s ultimately up to the U.S. DOT to set the standard for how these valued companions are cared for.

— Samantha Shankman

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Andrew Vaughan  / AP Photo/The Canadian Press

In this July 9, 2009 file photo, Musician Dave Carroll, of the pop-folk band Sons Of Maxwell, holds his repaired Taylor guitar in Halifax, Nova Scotia. Andrew Vaughan / AP Photo/The Canadian Press


Federal transportation regulators are striking a sour note with musicians and their supporters in Congress.

Two years ago, Congress directed the Transportation Department to write regulations requiring airlines to accommodate musicians traveling with their instruments, so that the instruments don’t get damaged or lost.

Final regulations are due Friday, but the department hasn’t even started writing them. Transportation spokeswoman Meghan Keck said the agency doesn’t have enough money to do the work needed to write the regulations.

The department, which regulates airlines on matters that affect consumers, asked for money in this year’s budget for four more staff members to write regulations but was turned down by Congress.

The rules are supposed to implement a law requiring airlines to store instruments in closets and overhead bins where they fit. Travelers would be allowed to buy seats for larger instruments weighing less than 165 pounds.

Musicians have long complained that airlines frequently require that instruments be checked as baggage, with the result that they are often damaged or lost.

Guitarist and singer Dave Schneider watched as Delta Airlines employees yanked, pulled and ripped at his smashed 1965 Gibson ES-335 guitar, trying for more than an hour to free it from where it had been wedged between a service elevator and a loading dock in an airport baggage claim in December 2012. Schneider had begged Delta to let him carry the guitar on a flight from Buffalo, N.Y., to Detroit, but airline employees denied his request.

One such guitar was listed Thursday on eBay with a bid of $3,851.

Canadian musician Dave Carroll had a guitar smashed after a flight in 2009, and wrote a song and book about it, both called “United Breaks Guitars.” Carroll’s online video of his song was so popular — and so damaging to United Airlines — that it has become a business case study on how social media can harm a company’s image.

More than 30 members of Congress signed a letter this week to Transportation Secretary Anthony Foxx complaining about the delay.

“We understand the budgetary pinch that many agencies have found themselves in, but the relatively modest cost of promulgating this rule should not have hindered its completion,” the letter said.

Musicians depend on their instruments for their livelihoods, the letter noted.

“We don’t expect our airlines to carry a tune, but we do expect them to carry our precious instruments safely,” Rep. Jim Cooper, D-Tenn., who organized the letter, said in a statement.

Follow Joan Lowy on Twitter at @AP_Joan_Lowy

Copyright (2014) Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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