The Rise of Messaging Services Will Be the Death of Call Centers Sponsored This content is created collaboratively with one of our sponsors.
Last spring the now ex-CEO was talking about how the Gulf wasn’t much needed. He was wrong then, but is right now.
Lufthansa, Europe’s largest airline group, said it flew more than 1,100,000 passengers from the Middle East region to travel to Germany, Europe and beyond in 2013.
“It was again a record year for Lufthansa in the Middle East. All in all Lufthansa Group offered flights to more than 104 million guests in 2013,” said Carsten Schaeffer, Vice President Sales and Services Southeast Europe, Middle East and Africa.
Schaeffer said Lufthansa’s network would grow further in the Middle East. With more than 140 weekly flights from 14 destinations it is the largest programme ever performed.
“We are looking back on more than 50 years of flying to the Middle East and right after the start of Lufthansa in 1955 this region became very important for being connected to Europe and America — building on this heritage is an important pillar of our services here. We will soon see more important milestones till we are celebrating 60 years of flying to the region,” Schaeffer added.
Zang said Lufthansa committed itself to invest one million euro every day (excluding the new airplane orders) till 2015 in better-ground and onboard services. “New seats in all classes, individual inflight entertainment in Economy Class, innovative First Class and Business Class as well as brand new lounges, will help us define new industry standards,” explained Zang.
New highlights to be introduced this year will be Lufthansa’s new Premium Economy Class on all long-haul airplanes as well as inflight entertainment solution on short- haul flights, he said.
The latest aircraft orders from Lufthansa stand at 295 airplanes from the new Bombardier C-Series to the world longest, the Boeing 747-8, and the world largest airplane, the Airbus A380. In total Lufthansa is investing more than Euro 36 billion at list prices till 2025.