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DOT Fines Booking Site Vayama $80,000 For Deceptive Practices

Excerpt from Travel Agent Central

Jan 17, 2014 9:20 am

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It’s all about transparency and Vayama and others are learning that you can’t play games with the display of air ticket prices.

— Dennis Schaal

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Ticket agent Airtrade International, doing business as Vayama, was fined $80,000 for violating the U.S. Department of Transportation’s (DOT) unfair and deceptive trade practices rule by advertising fares that failed to distinguish between government taxes and fees and charges imposed by the airline.

Vayama also violated DOT’s full fare advertising rule by advertising fares that were rounded down below the actual total fare amount, DOT said. DOT ordered the company to cease and desist from further violations.

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