Transport Airlines

Lawmaker Wants TSA Agents To Be Friendlier

Jan 15, 2014 12:35 pm

Skift Take

How can we say this nicely? RIDICULOUS. Sorry for that.

— Dennis Schaal

Free Report: The State of Student Travel

Rep. Gerry Connolly (D-Va.) is threatening to introduce a bill to make Transportation Security Administration (TSA) employees express themselves more politely to airline passengers.

During a hearing about the TSA’s Screening Partnership Program that took place this week, Connolly said passengers would likely cooperate more with TSA agents if the agency’s workers used better manners when they deliver their instructions.

Tags:

Next Up

More on Skift

Hilton Sees Filling Rooms on Weekends as New Trend
Expedia Looks to Build Tours and Activities Without Acquisitions
Skift Forum Video: HotelTonight’s CEO on Curation in Travel
Becoming Guest-Centric: Why Hotel Marketing Needs to Change