Transport Airlines

Delta Plans to Spend $770 Million on Updated Plane Interiors

Excerpt from Wall Street Journal

Jan 08, 2014 1:31 pm

Skift Take

The investment is a smart move both for its existing customers who are coming to expect in-seat plugs and refreshed interiors as well as for attracting new customers with better-than-average interiors.

— Samantha Shankman

Report: Social Media Customer Service in the Travel Industry

 / Delta Air Lines

Delta's seat-back screens seen in economy class. / Delta Air Lines


Delta Air Lines Inc. plans to spend more than $770 million to refresh interiors on its planes through 2016, part of a broader effort by Delta and its rivals to attract passengers by offering more amenities.

Delta said it aims to provide power at every airplane seat, add new slim-line seats with adjustable headrests, updated lavatories, add more efficient galleys and additional features to improve passenger comfort.

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