Destinations

Amtrak Passengers Spend 9 Hours on Stalled Train Due to Weather-Related Problems

Jan 06, 2014 12:30 pm

Skift Take

Planes and trains are kickstarting the year with some of the worst delays we’re likely to see through 2014.

— Samantha Shankman

Report: Social Media Customer Service in the Travel Industry

An Amtrak train carrying more than 200 people has arrived in Chicago after weather-related problems caused it to stop for more than eight hours in southwestern Michigan.

Amtrak spokesman Marc Magliari says the train’s engine lost power Sunday due to cold weather. But he says heat, lights and restrooms still worked.

The train started in Pontiac, north of Detroit, and had trouble between Niles and New Buffalo in the corner of southwestern Michigan. It was later connected to another westbound train and arrived in Chicago around 1:30 a.m. CST Monday.

Magliari says passengers may have been frustrated but they were always safe on the stalled train. He says it was better to keep them on the train rather than switch to buses, even if buses were available.

Copyright (2014) Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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