Transport Cars

Uber Distances Itself From Driver in Fatal San Francisco Accident

Excerpt from Pando Daily

Jan 02, 2014 5:00 pm

Skift Take

Companies like Uber have created strong, personal relationships with their customers, and their responses when things go wrong shouldn’t feel like they are scripted by a phalanx of lawyers.

— Jason Clampet

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On New Year’s Eve, a few hours before the city’s festivities kicked into gear, an Uber driver hit three pedestrians, killing one of them. 6-year-old San Francisco resident Sophia Liu died after being transported to San Francisco General Hospital.

After learning of Liu’s death, Uber was quick to point out — arguably in an attempt to distance itself from culpability — that the driver wasn’t carrying an Uber passenger at the time of the accident.

… What responsibility are transportation network companies willing to take when things go wrong? In the case of the Uber the answer appears to be none.

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