Transport Airlines

Airlines Test Boarding Systems As Biometrics Influences the Process

Excerpt from CNN

Dec 18, 2013 11:00 am

Skift Take

Inefficient boarding processes cost airlines lots of money. Some of it they’ve brought on themselves with bag fees, but now biometrics and other new technologies call for some experimentation and streamlining.

— Dennis Schaal

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Larry Downing  / Reuters

A line of passengers wait to enter the security checkpoint before boarding their aircraft at Reagan National Airport in Washington, April 25, 2013. Larry Downing / Reuters

What’s the most efficient way to board a plane? Rear to front, randomly or by adapting scientifically calculated methods? Over the years airlines have experimented with ways to get passengers seated as quickly as possible, but only with recent technology have some real alternatives been made possible.

Research by Boeing showed that the pace at which passengers board a plane has slowed by 50% since 1970.  Reasons might include a longer list of priority boarders and more carry-on baggage blocking the aisles. Quicker boarding time means airlines save money; $30 for every minute saved, according to studies.

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