Behind Disney’s New Rules for Disabled Visitor Access
Leave it to the smart people at TouringPlans to cut through the noise about Disney’s disability access to make a bit of sense about the new policies.
Excerpt from TouringPlans.com
On October 9, 2013 Walt Disney World and Disneyland will be implementing a new program for guests with accessibility concerns in the parks. … First, I want to go over how the current until October 9th Guest Assistance Card program works. Many have referred to this as a “front of the line pass,” and that just isn’t really true.
The most common use of the card was for alternate entrances. While sometimes these alternate entrances were just the FASTPASS queue hence people calling it “front-of-the-line access” despite often having up to 20 minute waits, guests who are unable to use stairs or need a special ride vehicle were often sent to a different load area that often had much longer than average waits. Especially with rides like Toy Story Mania, it’s a small world, and Kilimanjaro Safari with only one accessible vehicle, the alternate entrance waits could actually be much longer than the standby line.
The new system looks to both end or at least curtail abuse as well as create a more consistent experience for all guests.