American Airlines Files Lawsuit Against Superfly, Claims Settlement Breached
American Airlines continues to throw its weight around against rewards-tracking sites despite the fact that AAdvantage members find them beneficial to use.
Excerpt from Star-Telegram
According to a lawsuit filed in Texas district court this week, American alleges that Superfly is improperly using AAdvantage frequent flyer information by storing and displaying members records on the Superfly website. The suit also says Superfly is violating the settlement agreement by allowing AAdvantage members to manually enter their frequent flyer miles on the Superfly website.
UPDATE from Skift:
Reacting to the suit, Superfly CEO Jonathan Meiri tells Skift: “We signed a contract [settlement agreement embedded below, Exhibit B] with American Airlines last year and we stand behind it.
“Unfortunately while other airlines are finding new ways to work with startups, American Airlines is finding creative ways to sue them.”
American Airlines has been trying to polish its reputation with travel startups, but this suit may not help.
“They’ve recently launched a new assault,” Meiri says. “The suit has no merit but we are no match for American Airlines’ overly funded legal department. We’ve been working with AA over the past week to appease them and I believe this will be resolved soon.”
And, a spokesperson for American Airlines adds:
“American has enjoyed working with third parties who are committed to handling American’s customer data in the same responsible manner that American treats this important information.
“Unfortunately, Superfly continues to build its business on the back of American’s brand reputation, AAdvantage program, and the AA.com website. Our lawsuit against Superfly seeks to protect American’s customers and the third parties who are committed to handling customer data in a responsible and legal manner.”