Airbnb Hires a Hospitality Pro to Improve the Service’s Standards
Even Airbnb insiders will tell you the company has had a too many children, not enough adults issue. Conley is definitely in the latter category. Let’s hope he’s more than just window dressing.
Excerpt from Hotel Management
Chip Conley joined Airbnb as head of global hospitality in a company bid to improve standards for travelers across the board. Conley is the founder of the Joie de Vivre boutique hotel company, which has 52 boutique hotels. He sold a majority of the company approximately two years ago.
According to Forbes, Conley will provide ways for Airbnb hosts to improve travelers’ stay experiences and be better hosts.
Also seen at: Skift Q&A with Chip Conley