Digital

For Mobile Device Service at Airports, Verizon and AT&T Get the Highest Marks

@ElizaHannon

Sep 06, 2013 1:23 pm

Skift Take

Considering that so many travelers count on getting work done on their devices during airport waits, switching to a better provider could make a big difference for the locations looking to recruit more flyers from nearby airports.

— Eliza Ronalds-Hannon

Report: Social Media Customer Service in the Travel Industry

Nicola  / Flickr

Two passengers use their cell phones at Charlotte Douglas International Airport. Nicola / Flickr


In a test of mobile data performance at the 50 busiest airports in the U.S., Verizon and AT&T handily beat their two major competitors, Sprint and T-Mobile.

A new report by the data company RootMetrics details each carrier’s network service at those 50 airports, based on the four metrics: download and upload speed across various technologies, email performance, web and app performance, and network reliability.

At 19 airports, Verizon ranked highest on that evaluation system, and at 17, AT&T ranked highest. T-Mobile ruled at only one airport, and Sprint was the best carrier at exactly none.

The complete reports on all 50 airports are available through RootMetrics, here.

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