Hotels Offer Wake-Up Calls With a Human Touch
The St. Regis hotel in Singapore offers guests "human touch" wake-ups, as do the other 30 St. Regis locations around the world. Marcel Ekkel / Flickr
This service is cheap but makes a strong impression, which is a winning combination for hotels’ bottom lines.
Excerpt from New York Times
…Instead of a recorded or live voice on the telephone, some properties are now offering their guests something more personal, for no extra cost.
At the Wedgewood Hotel & Spa, a Relais & Châteaux property in Vancouver, British Columbia, guests can choose to be awakened with a light tap on their door. Guests at the Four Seasons Hotel in New York can request the same service, and the 31 St. Regis hotels around the world also offer the option of the human touch via its staff of butlers.