Transport Airlines

SpiceJet Introduces ‘Flexifly’ Fees Offering Flyers Selective Post-Sale Services

Excerpt from The Economic Times

Aug 20, 2013 12:23 am

Skift Take

Another iteration of aviation’s growing ancillary fees in which flyers are offered special perks – with a price tag – for simply buying a ticket.

— Samantha Shankman

Report: Social Media Customer Service in the Travel Industry

Jane Mejdahl  / Flickr

SpiceJet loads passengers for a flight from Goa to Mumbai. Jane Mejdahl / Flickr


Shelling out few extra bucks could ensure you a vacant adjacent seat if you want to have some privacy for yourself in a SpiceJet flight.

“With ESO, a passenger will have exclusive rights to use the assigned empty seats for entire duration of flight. It’s almost like getting a flat bed when one secures the entire row of three seats.”

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