Transport Cruises

Celebrity Cancels Alaskan Cruise as Industry’s Engine Problems Abound

Excerpt from USA Today

Aug 10, 2013 2:32 pm

Skift Take

If anything, cruise companies are getting smarter about the compensation needed to keep customers happy after a cancellation. That’s the next best thing to fewer breakdowns.

— Samantha Shankman

Report: Social Media Customer Service in the Travel Industry

Rennett Stowe  / Flickr

Celebrity Millennium sails through Alaska. Rennett Stowe / Flickr


Another cruise ship is experiencing propulsion problems, this time in Alaska.

The 2,138-passenger Celebrity Millennium limped into the port of Seward on Friday several hours behind schedule after experiencing an electrical problem with one of its two propulsion motors.

 

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