Transport Airports

Flyers at NYC Airports Can Trust Luggage Scales After Surprise Sweep

Skift Take

With airlines charging for almost every pound a passenger brings onboard, it wouldn’t be a surprise had the city found that airports were working to squeeze an extra fee out of flyers.

— Samantha Shankman

New York City’s Department of Consumer Affairs wants to make sure travelers aren’t getting cheated by airport luggage scales.

The department is announcing the results of a three-day sweep of every luggage scale at JFK and LaGuardia airports.

It found that 96 percent of the scales were accurate.

Stop-use orders were issued for the remaining scales. Those amounted to 23 at JFK and five at LaGuardia.

Airlines were instructed to recalibrate the faulty scales.

Consumer Affairs Commissioner Jonathan Mintz said Thursday that he wanted to commend the airlines for their high compliance rate.

Many airlines charge stiff fees for baggage over a certain weight.

Copyright (2013) Associated Press. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Tags: luggage, nyc
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