For ‘Super-Commuters,’ Hotels Go Above and Beyond
Hotel Zero Degrees in Stamford, Connecticut. Firing Circuits Studios / Flickr
Super-commuters are a captive consumer group, so the hotel that gains their loyalty stands to make a steady, reliable profit with a quality guest.
Excerpt from USA Today
There’s almost no request that the employees at the Hotel Zero Degrees in Stamford, Conn., won’t grant their regulars..
This brand of road warrior has become a more frequent guest at hotels across the country, and hoteliers say they’ve had to tweak the way they operate to accommodate their unique needs…
According to a report released last year by researchers at New York University’s Rudin Center for Transportation, super-commuters make up only about 3% to 13% of the workforce in the nation’s major metropolitan areas, depending on the city. Yet their numbers have doubled, or even tripled, in the past 10 years.