Digital

Accor Continues Free Wi-Fi Rollout Across All UK Hotels

Excerpt from BuyingBusinessTravel

Aug 07, 2013 1:30 am

Skift Take

First Asia Pacific, then Latin America, and now slowly across Europe, Accor has found religion on free w-fi for customers. But while it may be good for email and web access, customers still have to pay for higher speeds.

— Rafat Ali

Report: Social Media Customer Service in the Travel Industry

Accor is to offer free wifi at the vast majority of its UK hotels, although guests will have to pay for a premium high-speed internet service. The higher speed access over fibre optic broadband will cost £3 per 24-hour period.

The French hotel company has completed the roll-out of free basic wifi at 194 of its properties in the UK and Ireland across Ibis, Mercure, Novotel, Pullman and M Gallery hotels. But it will not be available at its three Formule 1 hotels in the UK. Accor’s Sofitel properties already offer free wifi.

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