Transport Airlines

United’s international fleet now has flat beds, but which type will you get?

Excerpt from The Cranky Flier

Jun 13, 2013 10:50 am

Skift Take

Will you get a pre-merger Continental bed or a pre-merger United bed? When airlines talk about the complexities of mergers, they rarely talk about this stuff and how it may impact your beauty sleep.

— Dennis Schaal

Report: Social Media Customer Service in the Travel Industry

I never thought I’d see the day, but United has finally finished outfitting its international fleet with flat beds in business class. This is a truly momentous milestone considering that the process started when I still worked at United and that was more than 8 years ago. But there are still some tricks to what you’ll get when you fly, so let’s go over all those quirks.

This doesn’t really need to be said, but while this announcement is just about Business Class, if you’re flying in First Class internationally, you will also have a flat bed. Anything that’s sold as First Class outside the US will be flat no matter what unless there is some kind of last second aircraft substitution.

Read the Complete Story →

Tags: ,

Next Up

More on Skift

More Travelers Seeking Customer Service Help on Facebook Than Twitter
3 Tourism Trends We’re Tracking At Skift This Week
Interview: The Puppet Master Pulling the Strings of Google Travel
Spending On Leisure Travel Is Best Use Of Points Earned During Business Travel