Eight hospitality trends that define millennial travelers
Millennial travelers want their hotels to be well-designed and the service to be efficient, just like the instantaneous and technical world they live in thanks to smartphones.
Millennial travelers are on the rise. You can spot them with their smartphones waiting for a flight, working on their Macbook in a hotel lobby, or maybe even hailing a taxi while still in a meeting.
By 2030, this generation of travelers is expected to reach 78 million and outnumber baby boomers by 18 million, according to hospitality consulting firm HVS.
HVS published a report on the top 10 trends of millennials travelers last month, which looks at how these young, digital travelers make travel choices and what they expect from established and blooming brands.
We’re consolidated the list to eight trends and outlined them in the slideshow above.