Virgin America is the most popular airline in U.S., says consumer survey
A Virgin America Airbus A-320 at the gate at Los Angeles International Airport. SWF Photography / Flickr
Virgin America is heralded as a consumer favorite, but its annual losses tell a different story and the carrier’s dreams of an IPO are far-fetched until it shows sustainable profitability.
Excerpt from NBC News
“Virgin America is a cut above the rest,” Consumer Reports senior editor Amanda Walker told NBC News. “People were very happy with their flights on Virgin.”
… Survey respondents said they liked the check-in, flight attendants, the in-flight entertainment options, cabin cleanliness and seat comfort. Virgin was also the only airline to get top marks for baggage handling.