Transport » Airlines

Delta Air Lines says it “failed” marine after another incident of shoddy treatment of a U.S. soldier

Skift Take
Tweet this

Delta crew should know better than to treat soldiers with such insensitivity especially after a 2011 social media flare-up involving the airline charging returning U.S. soliders from Afghanistan what was considered to be excessive bag fees.

-Dennis Schaal

Excerpt from The Washington Post
Dec 18, 2012 6:03 am

A Delta Airlines official conceded Friday that “we failed” Marine Cpl. Christian Brown, the double amputee prevented by a flight crew from taking a first-class seat offered by  strangers after he was clumsily wheeled down the length of the plane to the last row in coach.

The Dec. 9 ordeal that reduced Brown to tears was first reported by She The People, and included sharp criticism of Delta and the crew by two retired Army officers on the flight. Once the story was posted, hundreds of commenters on WashingtonPost.com, Facebook, Twitter and other sites blasted the airline. Many also urged readers to complain directly to Delta.

Read the Complete Story...

Tags: , ,
  • http://www.facebook.com/ronaldr.worthington Ronald R Worthington

    just another reason why i have not been on an airplane since1995, and i don’t plan to ever fly again. between the seriously poor, sad treatment from the airlines, and the absolute stupidity/sadism of the TSA, i will never be on another airplane.

  • http://www.facebook.com/people/Cheryl-Rae-Young/1606592956 Cheryl Rae Young

    SHAME on Delta Airlines! They need to not only apologize and make some drastic changes ASAP!
    When people do wrong they usually suffer consequences.
    I see this airlines needing to be punished for treating a real MAN like worthless cattle!
    Parading a wounded soildier down to the last row seams beyond cruel and heartless.
    I can’t even begin to imagine being carted down the row, eyes focusd on him AND it must have been painful for his body be jiggled over the tight fit down center isle.
    Is hard to fathom their NOT allowing him be seated in 1st class when was given by total stranger.
    Am I missing something here? Or was this behavior nothing more than evil
    and their arrogance in trying to prove just who’s in charge?
    Perhaps AFTER a well deserved heart felt apology given, then a lifetime free tickets to fly anywhere, anytime 1st class be given him AND his loved ones as a begining.
    But I’m thinking a dead fish stinks from its head down to its tail…
    this dead fish stinks to high heaven!
    once again, SHAME, SHAME…..SHAME on Delta!
    If there weren’t a few good peeps who work for them, I’d like to see those arrogant and nasty fail big time…like loosing everything!
    But certainly THOSE responsible and involved in their heartless, shameful behavior are the ones who should loose their jobs and be put out on the streets to fend for themselves.
    We can show Delta just WHO is in CHARGE!…is certainly NOT them!

  • nytw

    Delta treats everyone this poorly.

  • Time Out!

    We have hundreds of thousands of people in this country that have a 4yr or more degree, but have no common sense. I would hope that Delta Airlines makes this right…

  • Patrick Newton

    This is wrong in so many ways… What is wrong with the common sense of people with or with a company not treating veterans with respect and grace!!!!!

  • AllinMillss

    Despicable behavior — where’s the humanity , the decency ???

Subscribe to a daily dose of news from Skift