Transport Airlines

Qantas kills long-haul in-flight wi-fi; people want sleep instead

Excerpt from Australian Business Traveller

Dec 02, 2012 3:52 pm

Skift Take

Qantas, already troubled with all kinds of operational and management issues, wants to focus less on forward-looking-profits-in-future services. Understandably.

— Rafat Ali

Free Report: The State of Student Travel


Qantas has axed its plans to offer sky-high surfing across its Airbus A380 fleet, citing a lackluster response from travelers on its mainly overnight flights.

Over the weekend the airline ended its nine-month trial of inflight Internet on selected A380 routes.

“The trial has demonstrated a lower than expected take-up of the service, particularly on overnight flights where sleep was their priority…Given the large proportion of Qantas’ A380 services are overnight flights, at this time we’ve decided not to offer the service across our A380 fleet on a permanent basis.”

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