Transport Airlines

United Airlines’ computer outage strands passengers across the country this morning

Nov 15, 2012 7:56 am

Skift Take

It’ll be tough for the airline to blame this on average technology issues as it’s the third instance in six months that United customers have watched other flyers board its more tech savvy competitors.

— Samantha Shankman

Evolving Strategies in Travel Ad Tech and Bookings

Simon Clancy  / Flickr.com

United Airlines planes line up at one of their mainland hubs at Los Angeles International Airport. Simon Clancy / Flickr.com


Passengers in several cities say a massive computer outage has stranded United Airlines passengers at airports across the country.

This is at least the third major computer outage for the Chicago-based airline since June.

Passengers are being told by pilots and airport agents that computers are down and they don’t know when the system will come back, passengers told The Associated Press. Some fliers have been waiting nearly 2 hours to depart.

A spokesman for United Continental Holdings Inc. did not immediately respond to a request for comment.

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