Transport Airports

Business travelers say too much walking makes O’Hare the most stressful American airport

Excerpt from Chicago Business Journal

Nov 15, 2012 8:59 am

Skift Take

LAX, JFK, and OHA are fighting similar battles in maintaining a giant hub while providing convenient connections. Renovations underway at Chicago’s Terminal 5 may change the mind of some businessmen.

— Samantha Shankman

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Spiteman  / Flickr.com

Passengers walk through O'Hare International Airport in Chicago. Spiteman / Flickr.com


After having recently been cited as the airport likely to be the busiest during the upcoming Thanksgiving holiday travel period, Chicago’s O’Hare Airport came out on top today in a new survey from Concur that found the Chicago airport to be America’s most stressful airport.

The leading reason why travelers in the survey named O’Hare as the country’s most stressful airport was the long distances between gates in each terminal, as well as the distances between terminals at the airport. O’Hare also was faulted by survey respondents for long lines at passport control stations, confusing airport signage and insufficient outlets for charging devices, as well as poor Wi-fi coverage.

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