Digital Booking Sites

Hoteliers are puzzled by how to do deal with multinational online payments

Excerpt from Hotel News Now

Nov 08, 2012 11:21 am

Skift Take

A prepaid model or third-party booking engine has emerged as possible alternatives for hotels looking to streamline their online payment process for all potential guests.

— Samantha Shankman

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Online payment has emerged as one of the biggest problem areas facing the hotel industry amid the minefield of travel booking engines and credit-card payment gateway providers. Such was the verdict of hotel industry executives, Internet travel bookers and global payment providers…during the World Travel Market in London.

Rob Sinclair-Barnes, director of marketing for Amadeus UK, said the reservation tool giant is working hard with airlines and hotels to create greater consistency in online purchasing methods. “The biggest issue in the industry is undoubtedly to create standardization across payments, to make it as efficient and cost effective as possible to connect global suppliers and buyers,” he said.

 

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