It's no shock that survey finds travelers are unsatisfied with airport Wi-Fi, by Skift

It’s no shock that survey finds travelers are unsatisfied with airport Wi-Fi

Skift Take

Third parties are stepping in where the airports are failing: Between Boingo's free Wi-Fi announcement this week and Apple's Passbook ready to download today, tech companies are doing what they can to improve fliers' airport experiences.

-Samantha Shankman

Excerpt from CNN

Sep 12, 2012 10:43 am

Mobile technology is critical at the airport.

Airports need to do a better job with mobile-friendly websites for on-site information. Photo by Nicola.

Yet, a new survey shows that most travelers (58%) are not satisfied with airport Wi-Fi. And beyond that, airports are missing opportunities to offer vital mobile services that could vastly improve travelers’ experiences while they’re in transit…

According to Flightview, the overwhelming majority (94%) want flight status and gate information pushed promptly to their phones. Also, nearly three-fourths want boarding alerts sent to their mobile device. Nearly 40% would like mobile coupons for restaurants and shops on the terminal and concourses, and about 30% would like information on easily accessible food and beverages.

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Tags: mobile, surveys, wi-fi

http://buhlerworks.com/wordpress JEBworks

And you can add a large part of global hotels as well. Not only do many charge but also have too many hoops to go through. Case in point: Why do I have to be a registered guest to log-on to their wifi when I’m a member of their loyalty program? There is no valid reason for this. If there is, I sure would like to know.

It’s no shock that survey finds travelers are unsatisfied with airport Wi-Fi

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