Transport Cruises

Video: How the world’s biggest cruise ship uses technology to run effectively

Excerpt from IT World

Sep 07, 2012 11:49 am

Skift Take

The world’s largest ship may also be the most technologically advanced, with digital tools like interactive signs and automated food inspections to help passengers relax and ship staff work without getting lost.

— Samantha Shankman

Report: Social Media Customer Service in the Travel Industry

Royal Caribbean International knew its ship had to be designed it in a way that its size didn’t overwhelm passengers and staffers, and decided early on that IT would play a big part in addressing this challenge…

It is critical to help passengers find their way around this layout, so the ship has digital, interactive signs that people can use to access maps, get directions, see scheduled activities and even check in real-time the occupancy level of restaurants. The more than 300 touchscreen devices are the size of flat-screen televisions and are mounted on walls on the ship’s corridors.

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