Transport Airlines

Lufthansa close to offering inflight voice phone services

Excerpt from Apex Editor's Blog

Sep 05, 2012 4:57 am

Skift Take

Voice communications is the third rail of inflight connectivity, and may get better user reception on longhaul flights.

— Rafat Ali

Report: Social Media Customer Service in the Travel Industry

Lufthansa will soon bring inflight mobile phone capability to passengers, after receiving certification for AeroMobile’s “eXPhone” GSM connectivity system…The German carrier says it has started “testing the performance” of the eXPhone system in-flight.

A total 71 Lufthansa aircraft now offer the Internet service, which is branded as FlyNet by the airline…Lufthansa previously said that passengers would be able to use inflight GSM for text and data use, but not voice. The carrier already tells passengers not to use FlyNet for VoIP services.

 

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