Digital

Loyalty-card startups give merchants a reason to ignore Groupon

Excerpt from Businessweek

Jul 01, 2012 3:03 am

Skift Take

The startups make the difference between flash sale sites and loyalty programs clear: One’s just about the deal, the other’s about building a loyal clientele.

— Jason Clampet

Report: Social Media Customer Service in the Travel Industry

New York City baker Eileen Avezzano says she has a better way than Groupon Inc. (GRPN) (GRPN)’s online deals to entice customers to buy her cheesecakes again: She doles out loyalty cards that reward buyers for return visits.

The cards, designed by Cartera Commerce Inc., are digital instead of physical, and are linked to credit cards consumers already use. They let merchants provide a discount, or a reward such as airline miles, every time consumers buy. A shopper may swipe a card, and a retailer will automatically deduct some money off the bill.

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